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HELLO@SOYCLAY.COM.AU

FAQs

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1. Where does your name ‘SOY CLAY’ come from?

Soyclay is inspired by two natural materials. Soy, the seed and sustenance. Clay, the carrier and lifeforce. Read more about us here. 

2. What is 8-Free nail polish?

Our vegan nail polish formula excludes eight major toxic ingredients, including Formaldehyde, Camphor, Xylene, Formaldehyde Resin, Triphenyl Phosphate(TPHP), Dibutyl Phthalate(DBP),Ethyl Tosylamide, Toluene.

3. Are Soyclay Nail polishes products vegan?

Yes, our products contain no animal ingredients or animal by-products. Soyclay has successfully received a PETA-approved Cruelty-Free and Vegan certification.

PETA (People for the Ethical Treatment of Animals), the largest animal rights organisation in the world, had made its mission to promote the ethical treatment of animals in many industries and encourage kinder lifestyle choices.

4. Are Soyclay Nail polishes cruelty-free?

Yes, the ingredients that were used in the production were not tested on animals at any stage during development.

We confirmed we do not and will not perform or commission animal testing on ingredients, formulations, and finished goods.

5.Can vegan nail polish povide the same colour payoff as regular nail polish?

Yes, vegan nail polish offer vibrant colours and excellent colour payoff, just like regular nail polish. 

6. Can vegan nail polish cause yellowing of the nails?

Soyclay vegan nail does not typically cause yellowing of the nails. However, improper use of nail polish, may lead to discolouration. To prevent staining, always use a base coat before applying colour. 

7. Can vegan nail polish be used by people with sensitive skin?

Vegan nail polish is generally suitable for people with sensitive skin, but it's always recommended to check the ingredient list for any potential allergens. 

8. What is the best before date of Soyclay Vegan Nail Polish?

12 months from the date of opening to use up your Soyclay Vegan Nail polish. 

9. Where should I store my vegan nail polish?

Nail products should always be stored in a cool and dark place, to avoid direct sunlight. Keep the products away from heat, flame and unsupervised children. 

10. Can Soyclay Vegan Nail polish be used during pregnancy?

Please consult your health care professional for advice. There is no evidence shows that our products will be harmful however it should be a case by case situation. 

11. Where are Soyclay products made?

Our team works closely with European manufacturers and are mostly made in France. 

12. Is your packaging environmentally friendly?

Yes, we are always looking for ways to recycle and reduce waste. All glass bottles are recyclable, shipping packages are either recyclable or compostable. Timber Caps are responsibly sourced from FSC100% certified forests with traceability and being fully compostable. All prints are made with Soy-based ink on all packaging. 

13. Does Soyclay offer free shipping?

Yes, we offer free AU shipping with orders over AUD 70. 

14.Does Soyclay ship internationally?

Unfortunately, we do not offer worldwide shipping at the moment.

 

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